Reference

Your Rights and Our Commitments Under Hey Bazi Policy

Using Hey Bazi means you're operating under a clear set of terms that govern your account, your deposits via bKash, Nagad, or Rocket, and how we handle your data.

Account-bound termsbKash, Nagad, Rocket coveredEligible regions applyYour data, your rights

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What These Legal Terms Actually Cover

Hey Bazi Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply the moment you open an account with us. They cover how your account is created and verified, how deposits and withdrawals work through local payment rails like bKash, Nagad, and Rocket, and what we can and cannot do with your information. Eligibility is

1
not universal — whether you can access Hey Bazi depends on the laws in your region, and we do not override local legal restrictions. Your account is personal and non-transferable. Sharing credentials or attempting to access another person's account is a breach of these terms and
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may result in account suspension. We update these terms when our services or obligations change, and we'll notify you through your registered account. If you continue using the platform after an update, that counts as acceptance. For any question about what these terms mean for your
3
specific situation, reach out to our support team before proceeding — not after.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT PATHS

How to Reach Us on Legal or Account Questions

If something in these terms is unclear, or you need to raise a concern about your account, data, or a transaction made through Nagad, bKash, or Rocket — contact us directly. Our support team handles policy queries alongside general account help, so you reach the right people either way.

Team online

Live Chat

Open the chat window from your account dashboard. Policy and account queries are handled directly — no queue transfer, no scripted loop.

Email Support

Write to our support address with your registered account details. For legal or data queries, include the subject line 'Account Policy' so it routes correctly.

Account Help Centre

Find answers to common policy questions inside your account settings under 'Help'. Filter by account, legal, or payment topic to reach the right section fast.

DATA AND ACCOUNT SECURITY

How We Handle Your Data and Keep Your Account Safe

Account security at Hey Bazi runs on a few concrete commitments. We store your personal data only as long as your account is active or as required by the laws of applicable jurisdictions. You can request a copy of your data or ask us to delete it — submit the request through your account settings or email support with the subject line 'Data Request'. Login sessions are protected by OTP verification sent to your registered mobile number, which means a new device or unfamiliar login triggers a confirmation step before access is granted. We do not sell your personal information to third parties.

OTP Login Verification

Every new device login triggers an OTP to your registered number. No one gets into your account without that confirmation step, even with your password.

Data Retention Policy

We keep your account data only as long as necessary under applicable law. Once your account closes, personal data is deleted within the retention window we are required to observe.

No Third-Party Data Sales

Your information stays with us. We do not sell, rent, or share your personal data with marketing third parties — it is used only to operate and support your account.

Request Access or Deletion

You can ask for a full export of your account data or request deletion at any time. Raise it in account settings or contact support — we will respond within the timeframe local law requires.

Legal and Account Policy — Common Questions

These are the questions we actually get asked about our terms, account rules, and how the policy works for you in Bangladesh.

These terms apply to anyone who opens and uses a Hey Bazi account. Eligibility depends on your local law and the regions we currently serve — accessing the platform from a restricted region does not override that.

Access depends on whether Hey Bazi is available in your eligible region under local law. We do not make legal determinations on your behalf — check what applies in your location before opening an account.

Go to your account settings and look for the data request option, or email support with 'Data Request' in the subject line. We process requests within the timeframe required by applicable law.

When your account closes, we retain data only as long as applicable law requires, then delete it. We do not keep inactive account data beyond that window for marketing or any other purpose.

Payment data is used only to process your transactions. We do not retain full wallet credentials beyond what verification requires, and we do not share payment data with third parties.

Sharing your account credentials, attempting to access another account, or using automated tools to interact with the platform are all breaches. Any of these may result in account suspension without prior notice.

We notify you through your registered account when terms are updated. Continuing to use Hey Bazi after the effective date of a change means you have accepted the updated terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoFootball Derby Live InfoPrivacy Guide Bangladesh

Your Rights and Our Commitments Under Hey Bazi Policy

How to Reach Us on Legal or Account Questions

Live Chat

Email Support

Account Help Centre

How We Handle Your Data and Keep Your Account Safe

OTP Login Verification

Data Retention Policy

No Third-Party Data Sales

Request Access or Deletion

Legal and Account Policy — Common Questions

01 Who do these legal terms apply to?

02 Can I use Hey Bazi if I'm in Bangladesh?

03 How do I request a copy of my personal data?

04 What happens to my data if I close my account?

05 Are my bKash, Nagad, and Rocket payment details stored?

06 What counts as a breach of these terms?

07 How will I know if the terms change?

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