Reference

How Hey Bazi Handles Your Privacy

Your account information stays with us — not passed around, not sold on. When you deposit via bKash, Nagad, or Rocket, we collect only what we need to process that transaction and keep your account secure.

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Hey Bazi How Hey Bazi Handles Your Privacy
DATA HANDLING STANDARDS

How We Keep Your Information Safe

Security is built into every layer of your account, from login to withdrawal. We use SSL encryption on all data in transit, and stored data sits behind access controls that limit who inside our team can view it. Passwords are hashed — we never store them in plain text. If our systems detect a login from an unrecognised device or location, we flag it before access is granted.

Encryption

All data moving between your device and our servers is encrypted via SSL. This covers your login, wallet transactions, and account updates.

Cookie Control

Session cookies keep you logged in as you move through the lobby. You can clear or block them in your browser — though some account features rely on them.

Retention Policy

We keep your account data while your account is open. After closure, personal records are deleted on a schedule set by our data retention rules.

Data Requests

You can ask us what data we hold on you, request corrections, or ask for deletion. Reach out via live chat or email with your registered account details.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Questions about your data or this policy go straight to our support team. Whether you want to request a copy of what we hold, ask us to correct something, or close your account entirely, we handle those requests through the channels below. Response times depend on the nature of the request — account closures and data deletion take a little longer to process fully.

Live Chat Open the chat widget inside your account dashboard for the quickest response on privacy questions.
Email Support Send your data request to our support address from the email linked to your Hey Bazi account.
Account Settings Some changes — like updating your contact number — can be made directly inside your account profile without contacting support.

Privacy Questions We Actually Get Asked

These are the questions our account holders ask most often about how we handle their information. If yours isn't here, reach out through live chat or email.

We collect your name, contact number, and wallet details (bKash, Nagad, or Rocket). We also log device and session data to protect your account from unauthorised access.

We do not sell your data. We share it only with payment processors (like the networks behind bKash and Nagad) and with services required to operate your account securely.

Yes. Contact us via live chat or email from your registered account address. We will process the deletion request and confirm once your personal records have been removed per our retention schedule.

You can update basic contact details directly inside your account profile settings. For changes tied to your withdrawal wallet, contact support to verify the update before it goes live.

We log your bKash, Nagad, or Rocket transaction references to reconcile deposits, process withdrawals correctly, and investigate any payment disputes you raise with us.

Access to your account and the processing of your data depends on your local law and the eligible regions we serve. Check your local rules to confirm your eligibility before registering.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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